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Course Description

Managing Across the Lifecycle (HP) - HF442S

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At a glance
Course number	HF442S
Length	5 days
Delivery method	Remotely assisted instructional learning (RAIL) Instructor-led training (ILT) Onsite dedicated training (OST)
Price	USD $2835 CAD $3240
Credits Toward ITIL Expert	5

Special notes
	This course is currently moving through the APMG qualification process, which is outside of the control of HP Education and other training providers. Although HP Education anticipates the information in this description will reflect what APMG will eventually approve, it is subject to change. If you register for this course, please be assured that HP Education will be managing this course's schedule in a normal way.

Course overview
	This course focuses on developing the necessary knowledge and skills required to implement and manage the application of the ITIL v3 lifecycle practices. The Managing Across the Lifecycle course is required for candidates wishing to achieve ITIL� Expert certification. (The only exception is holders of the ITIL v1 or v2 Managers certificate, who can achieve ITIL Expert certification via HF436S ITIL v3 Managers Bridge.)

Prerequisites
	Either 17 or more ITIL Expert credits: 2 credits from HF421S ITIL v3 Foundation (or H1846S ITIL v2 Foundation + HE785S ITIL v3 Foundation Bridge and 15 or more credits from the ITIL v3 Lifecycle and Capability courses, or 17 ITIL Expert credits from ITIL v1 or v2 Managers certification, or 12 or more ITIL v2 Practitioner credits, plus 5 credits for HF436S ITIL v3 Managers Bridge certification Note: Students must be able to provide certification proof for all necessary prerequisites, in order to take this exam

Audience
	This course is designed for people who have studied and practiced numerous aspects of ITIL (via the ITIL v2 Service Manager track, ITIL v2 Practitioner track, or ITIL v3 Life Cycle and Capability tracks) and want to know how to integrate all of the lifecycle stages and processes into an integrated approach.

Course objectives
	Introduction to IT Service Management Business & Managerial Issues Managing the Planning and Implementation of IT Service Management Management of Strategic Change Risk Management Managerial Functions Understanding Organizational Challenges Lifecycle Project Assessment Understanding Complementary Industry Guidance

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